N95 VOIP被閹後續報導
前幾天才看到Orange閹掉N95 VOIP的相關報導,最近有續集了,主要是一家提供手機VOIP Client的公司放砲拉,這家公司的論點,其實跟一般人想到的差不多,大概都是妨礙競爭之類的言論,比較好玩的是兩家閹掉N95 VOIP功能的電信業者Orange、Vodafone的說法:)
A spokesperson for Orange said it was 「not Orange's policy to remove VoIP functionality from devices. This is a handset-specific issue and, in this particular instance, Orange was asked by Nokia whether they wanted the VoIP functionality switched on or off, and Orange selected off」. Orange said that SIP is enabled on its release of Nokia's E60.Orange全部賴給Nokia,高招...
Vodafone takes a different view. 「Vodafone currently does not offer a VoIP proposition that would allow its customers to have universal access to telephony services. Vodafone believes that VoIP over mobile is not yet a mature service proposition, doesn't have guaranteed quality of service, and does not provide the customer experience demanded of any service we launch,」 a spokesperson for the mobile operator said on Thursday. 「There is a misleading perception that VoIP services are 『free'. This is, however, not the case when it comes to using VoIP over mobile, where customers… may incur further charges.」
Vodafone的態度跟之前一樣,就是說VOIP over Mobile還不成熟,Blah..Blah..Blah...
不過我是不太瞭解Vodafone的講法,如果用戶有吃到飽的Internet Access費率,在N95上使用VOIP還會跑出什麼額外的收費?
總之,我覺得O2的講法最好了...
看到沒...隨便disable手機功能,會導致 bad customer experience啊~~~A spokesperson for O2, which, like T-Mobile, has released the N95 with its VoIP capabilities intact, said on Thursday that VoIP is 「an opportunity, not a threat. It is not unreasonable for customers to expect to use all the features they have paid for」.
「To disable certain capabilities without informing consumers will inevitably cause a bad customer experience, and therefore [it is] something we would want to avoid,」 the spokesperson added.
台灣N95不知道開始賣了沒,VOIP應該不會也被disable了吧
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